Delete the account in Umovi
Sign in, open Account, then choose Delete account in the profile settings. Umovi will show the impact on future bookings before asking you to confirm.
Open account settingsCannot sign in?
Send a deletion request to the privacy contact from the email address connected to the account. We will verify the request before deleting data.
privacy@umovi.appHow to request deletion
- Sign in to your Umovi client account.
- Open Account and go to the profile settings.
- Choose Delete account, review the information about future bookings and confirm the deletion.
Data that is deleted or anonymised
The account, active sessions and account access are removed.
Personal data and client profiles held at places are deleted or irreversibly anonymised. Account history cannot be restored after registering again.
Data that may remain
Future bookings remain active without a client profile so the booked service can still be provided. You will no longer receive reminders or updates about them, and they cannot later be linked to a new account.
Limited records may be retained where required by law, security obligations or the establishment, exercise or defence of legal claims. Details are provided in the Privacy Policy.